Refund policy

Return & Refund Policy

Last Updated: August 27, 2026

At Taqwa Collection, we want you to be satisfied with your purchase.

1. Return Eligibility

You can request a return within 7 days of receiving your order if:

You received a damaged product.
You received a defective product.
You received the wrong product.
The product does not match your confirmed order.

2. Product Condition

For a return to be accepted, the product must be:

Unused and in its original condition.
Returned with its original packaging, where applicable.
Complete with all accessories or items included with the order.

3. Non-Returnable Items

Products that have been used, damaged after delivery, altered, or returned without their original packaging may not be eligible for return.

4. How to Request a Return

📞 WhatsApp / Phone: 03326916495

Please provide your order number and clear photos/videos of the product along with a brief description of the issue.

5. Refunds

Once we receive and inspect the returned product, we will confirm whether your refund has been approved.

Approved refunds will be processed through the applicable payment method or another agreed method.

6. Exchanges

If you receive a damaged, defective, or incorrect product, we may offer an exchange if a replacement is available.

7. Order Cancellation

If you want to cancel your order, contact us as soon as possible at 03326916495. Cancellation may not be possible once the order has been dispatched.

8. Contact Us

Taqwa Collection
📞 03326916495
📍 Pakistan

Return Period: 7 Days